Question 1

How is my data secured?

Accepted Answer

We use bank-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Your content is isolated in your own Supabase project environment.

Question 2

What makes Resly more than a chatbot?

Accepted Answer

Resly is an AI front desk for inbound sales and service. It answers routine questions from your docs, collects missing details, creates a structured case, and routes the next step to the right queue or system.

Question 3

Does every conversation become a case?

Accepted Answer

No. Simple source-grounded FAQs stay as self-serve answers. Resly creates a case when the request is unresolved, needs structured intake, requires human follow-up, or should be routed downstream.

Question 4

Do you offer higher-volume plans?

Accepted Answer

Yes. If you expect more inbound volume or need rollout support, we can help you choose the right plan and deployment path.